The Meeting That Should Have Been an Email (But Actually Shouldn't)
Maria Fakhruddin Maria Fakhruddin

The Meeting That Should Have Been an Email (But Actually Shouldn't)

"This meeting could have been an email."

This phrase has become the corporate rallying cry of our time, right up there with "let's circle back" and "ping me later." It's emblazoned on coffee mugs, celebrated in Slack reactions, and whispered with the reverence of a prayer as another calendar invite materializes in our already-stuffed inbox.

The sentiment isn't wrong as many meetings absolutely should be emails. Or better yet, well-structured documents, thoughtful Loom videos, or simply not exist.

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The RACI Illusion: Why Responsibility Matrices Fail (And What Actually Works)
Maria Fakhruddin Maria Fakhruddin

The RACI Illusion: Why Responsibility Matrices Fail (And What Actually Works)

I used to think RACI matrices were the answer to organizational chaos. With enough rows and columns, surely we could eliminate the dreaded "I thought YOU were handling that!" moments that plague every complex initiative.

Fast forward through several matrix-filled years, and I've learned the hard way: traditional RACI charts are organizational comfort food, they feel good going down, but leave you hungry for actual clarity an hour later.

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Definition of Done: The Most Expensive Document You're Not Writing
Maria Fakhruddin Maria Fakhruddin

Definition of Done: The Most Expensive Document You're Not Writing

"Is it done?"

Three simple words that can trigger existential crises across your team. I've seen this innocent question derail entire program reviews, expose deep cross-functional misalignments, and retroactively reopen work everyone thought was complete.

In my current role leading a critical modernization initiative with a 20-person cross-functional team, I've learned that few documents impact your program's success more than a well-crafted Definition of Done (DoD). Yet it's often treated as a bureaucratic checkbox rather than the strategic alignment tool it actually is.

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Quality at Scale: Automation Strategies for Maturing Design Systems
Maria Fakhruddin Maria Fakhruddin

Quality at Scale: Automation Strategies for Maturing Design Systems

The most sophisticated design system in the world is worthless if you can't tell whether it's actually working. Yet most organizations find themselves drowning in components but parched for meaningful measurement.

Let's be honest: design system teams track adoption like some teenagers track Instagram followers ––obsessively counting numbers without questioning what they mean. Is 80% adoption a victory if users still can't complete basic tasks? Is low adoption of a component a failure if it's only meant for specialized cases?

These aren't just philosophical questions. They're the difference between a strategic asset and expensive documentation.

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Breathe and Adapt: The Yoga Philosophy of Organizational Change
Maria Fakhruddin Maria Fakhruddin

Breathe and Adapt: The Yoga Philosophy of Organizational Change

In yoga philosophy, prakriti represents the fundamental material energy of the universe —constantly changing, adapting, and transforming. It exists in dynamic relationship with purusha, the unchanging consciousness or witness. When these forces interact, creation and evolution emerge. Fundamentally, organizations reflect this same interplay: they need both stable principles (purusha) and adaptive energy (prakriti) to transform effectively.

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It's Not Official Until It's Measurable: Why Your UX Needs Real Assurance
Maria Fakhruddin Maria Fakhruddin

It's Not Official Until It's Measurable: Why Your UX Needs Real Assurance

In the rush to scale digital products, companies perform a peculiar magic trick: they implement rigorous processes to catch technical bugs while somehow never systematically evaluating if users can actually complete their tasks. It's like obsessively testing your car's top speed and acceleration while never checking if the brakes actually work in wet conditions —technically you're investing in performance metrics, just not the ones that might save your life.

We need to talk about this performance art.

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The Design System Identity Crisis
Maria Fakhruddin Maria Fakhruddin

The Design System Identity Crisis

Your design system has a secret: it's living a double life. While you've been busy perfecting components, it's caught in an existential tug-of-war that explains those 57 shades of blue multiplying across your organization. Here I reveal the unexpected plot twist that's been hiding in plain sight all along.

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Dashboard Blindspots: Measuring What Actually Matters
Maria Fakhruddin Maria Fakhruddin

Dashboard Blindspots: Measuring What Actually Matters

Dashboard Blindspots –Where I reveal why your metrics are like dating app photos: technically accurate but missing all the important context. My "friction index" methodology measures the eye rolls and the sighs your adoption rates conveniently ignore. Turns out #SystemsThinking and #QualitativeResearch reveal the future possibilities your backward-looking metrics completely miss.

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The Myth of Universal Design: Why your System needs to speak in tongues
Maria Fakhruddin Maria Fakhruddin

The Myth of Universal Design: Why your System needs to speak in tongues

Ah, Christopher Alexander. In the 1970s, before we cluttered our Figma files with auto-layout and bent our brains around component properties, he noticed something beautifully simple: good design patterns emerge like desire paths in a garden —worn into existence by repeated human use.

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